Contact us

Customer service

For general enquiries or help with an online quote you can chat with us:

Monday to Friday  
8am - 7pm
Saturday 9am - 6pm
Sunday 9am - 5pm (chat only)
Public holidays 9am - 6pm (chat only)

Claims

For all claims enquiries you can chat with us:
 

Monday to Friday  
8am - 6pm
Saturday 9am - 6pm
Sunday Closed
Public holidays 9am - 5pm (chat only)
You can also email us at team@trademeinsurance.co.nz or call us on 0800 950 145

Complaints and compliments

If you're not happy with something, let us know and we'll do our best to fix it.

Or if you've had a great experience with us, we'd love to hear about it.

 

Get in touch