Contact us
Customer service
For general enquiries or help with an online quote you can chat with us:
| Monday to Friday | 8am - 6pm |
| Saturday | 9am - 5pm |
| Sunday | Closed |
| Public holidays | 9am - 5pm (Chat only) |
Claims
For all claims enquiries you can call us on 0800 950 145 or email us at claims@trademeinsurance.co.nz:
| Monday to Friday | 8am - 6pm |
| Saturday | Closed |
| Sunday | Closed |
You can also email us at team@trademeinsurance.co.nz or call us on 0800 950 145
Overseas? Call us on +64 9 985 5039
Complaints and compliments
If you're not happy with something, let us know and we'll do our best to fix it. Or if you've had a great experience with us, we'd love to hear about it.
